Privacy Statement

We at Ken Ellerker Cycles care about your privacy. All information remains confidential.

We do not disclose buyers' information to any third parties. We will only use the information that we collect about you lawfully (in accordance with the Data protection Act 1998). We collect information only for the following two reasons, firstly, to process your order, and second, to provide you with the best possible service.

We will not e-mail you subsequent to your order unless you have given us your consent. We will not pass on your e-mail address to other organisations unless you have given your consent. The information we collect about you includes: your name, address, telephone number, e-mail address and account details. We will never collect sensitive information about you without your explicit consent.

The information we hold is to the best of our ability accurate and based solely upon information we receive from you and it remains as up to date as it can be. You can check what information we hold about you, by writing to us. We will delete or correct any inaccuracies promptly. This information is held securely. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

If you do give us personal information, either by filling out an order form or using the contact form, then you can be assured that this information will only ever be used in the way that you specify. Any sensitive data that you might supply can be assured to be safe. It is at no point stored in any form of electronic retrieval system to which persons outside Ken Ellerker Cycles could gain access.

We will not contact you unless it has been requested, nor will you be asked to buy anything and you won't be flooded with e-mail. If your address exists in our mailing list database, every message you receive from it will contain a simple on-click removal facility, which results in immediate removal of that address from the database.

If you would like to inspect the data that we hold which respects to you, then please write to us, including proof of ID, a stamped addressed envelope, and a cheque for £10 to cover administrative costs.

However, if you have never filled out any of the forms on this website, then we will not be holding any data about you.

If you have any comments/questions about privacy, please email us.